Is It Possible To Cancel Aramark Contract?

Is It Possible To Cancel Aramark Contract?

Is It Possible To Cancel Aramark Contract?

Yes, it is possible to cancel Aramark contract. While it is possible to breach the agreement, it is difficult. It takes a special skillset of insider knowledge to ensure that you have cancelled your Aramark contract the right way. Here is a recent case I was working on in Los Angeles County:

Cancel Aramark Contract Case Study:

An aerospace company was having major problems with Aramark Uniform Services and so they called Uniform Bright for help. They were paying approximately $1,000 per week for uniform rental services and getting poor service and poor quality all the way around. After reviewing the account information and the history of the account, I recommended a three-prong approach:

  1. Remedy Aramark poor service and poor quality by documenting all deficiencies in writing.
  2. Reduce the amount paid by the client per week by performing a billing audit analysis
  3. Prepare the client to legally breach the contract in the event that Aramark did not cure all deficiencies within a set period of time.

Client Site Visit On Aramark’s Day of Service

I performed a site visit on the day of service for 5-weeks and initially documented over 55 deficiencies including the following:

  • Torn & missing mats
  • First aid kits not getting serviced properly
  • Being shorted shop towels and turk towels
  • Shop towels not being washed properly
  • Grossly overcharging for paper products not received
  • Grossly overcharging for restroom supplies not received
  • Grossly overcharging for Towel Inventory Maintenance
  • Worn out uniforms
  • Missing uniforms
  • …and much, much more

I arrived at the site every day of service for 5-weeks and I documented the poor quality and poor service given by Aramark Uniform Services and came up with 55 deficiencies which they were not able to cure withing the allotted time they had. I even sent out towels to a textile laboratory and found major safety issues with the towels making them unserviceable. Now, if Aramark takes my client to arbitration, we will have documented scientific evidence of the poor quality.

At the end of the client engagement, I had written a 10-page breach of contract cancellation letter, sent out over 100 emails with about 300 replies back and forth, sent out the last uniform rental cancellation letter, and reduced the uniform rental bill from over $1,000 per week to about $450 per week.

We are still waiting to hear back from Aramark (now Vestis), but I doubt that they want to take us to arbitration given the amount of evidence we have collected.

It is possible to cancel Aramark contract but you will need help and insider knowledge if you want to be successful. Call me today to schedule a free, no-obligation review of your contract and invoice, I can help. (951) 963-9575.

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